A 50% deposit of the total cost is required to secure your reservation.
Final payment is required 14 days prior to arrival.

Check in is from 2pm. Check out is by 10am. Late check out fees apply to any guest checking out after 10am unless a late check out has been approved by management. If you are arriving after 5pm, please contact Reception to arrange late arrival information to be sent to you.

Requests can be made on the day of arrival and will be subject to availability.

If you are arriving after 5pm, please contact Reception to arrange late arrival information to be emailed to you so you can safely access your accommodation.

Reception is open daily from 8:30am - 5pm.
Onsite managers are available for afterhours emergencies.

Yes. Complimentary Wi-Fi is available within the resort for all guests. Sometimes factors out of our control will affect the signal you receive, especially during peak times.

Travel cots and high chairs are available to hire for $15 per item per stay.

* Please note that we do provide standard travel cots that come only with a base without a mattress due to safety reasons

We suggest you bring with you beach/pool towels, toiletries, food, drinks, and any other special items that you can't live without.

As our accommodations are fully self-contained and equipped with full laundry facilities, they will not be serviced, unless your stay is longer than 7 nights. For shorter stays, servicing can be arranged at an additional cost. Any servicing requests need to be arranged with Reception upon check-in.

Sorry, we do not allow pets of any kind at Bay Village Dunsborough.

Yes. Bookings cancelled 30 days or more prior to the arrival date will receive a full refund of your deposit.

Bookings cancelled within 30 days of arrival will forfeit the entire amount paid towards accommodation at that time. No shows or cancellations on the day of arrival will result in the entire payment being forfeited

Yes, provided you give at least 30 days’ notice to amend your booking.

Sorry, we do not allow any Leavers, with or without parents. If any Leavers related accommodation is booked, the full payment will be forfeited at time of check in and you will be asked to leave the resort.